MAINTENANCE & SUPPORT
The Site You Paid For, Still Working Six Months From Now.
Proactive monitoring, updates, and backups — so the first time you hear about a problem isn't from a customer.
A website or app isn't a one-time purchase that runs itself forever — dependencies go out of date, security patches need applying, and things quietly break in ways nobody notices until a customer can't check out. This is what keeps a site from slowly rotting after launch.
HOW IT WORKS
The Journey
Monitor
Ongoing performance and uptime monitoring — we're watching before it becomes a support ticket.
Patch
Security patches, dependency updates, and vulnerability scanning, on a schedule instead of only after something goes wrong.
Fix
Bug fixes and small content updates handled directly, without you having to find (and vet) someone new every time something needs changing.
Back Up
Daily backups and a disaster recovery plan, so a bad deploy or a hosting outage isn't a catastrophe.
WHAT IT COSTS
One Flat Monthly Rate
No per-incident billing — priority support is priority support, not a meter running every time something needs fixing.
Maintenance & Support
From US$250
Keep your digital assets running smoothly with ongoing support.
Questions People Actually Ask
Do I need this if you already built my site?
Not required, but the included support window after launch (1-3 months depending on the build) does run out. This picks up after that, or covers a site we didn't originally build.
What counts as a 'content update' vs. something billed separately?
Minor changes — text edits, swapping an image, small tweaks — are covered. New features, redesigns, or anything that's really a new project get scoped and quoted on their own.
Can you take over maintenance on a site you didn't build?
Usually, yes — we'll do a quick technical review first to understand what we're inheriting before committing to a rate.